Trusted to deliver.

Jules Gounon competes at the very highest level of international motorsport as driver of the No. 48 Mercedes-AMG Team MANN-FILTER in the DTM Championship. Racing at speeds of more than 300 km/h demands absolute confidence in the people around him. In this story, Jules reflects on how trust in his team gives him the confidence to deliver performance on the track.

Puya Yousefi is owner and Master Mechanic at Autoservice Sinzig, an independent workshop that treats every customer honestly and fairly, delivering dependable service that keeps people coming back. Looking after around 2,000 regular customers, he believes trust is the most important part of any relationship. In this story, Puya explains why treating every customer as you would want to be treated is the foundation of trust.

Riccardo Mastrizzi is Product Marketing Manager at CATI, one of Italy's leading automotive aftermarket distributors. Working across a nationwide network of warehouses, he sees every day how long-term partnerships are built by consistently delivering on commitments to colleagues, suppliers and customers alike. In this story, Riccardo explains why reputation still matters in a fast-moving industry.

Mahmut Colak is owner of  KFZ-Welt Colak, a family-run workshop where trust is built through openness, honesty and care. From inviting customers into the workshop to explaining every repair, Mahmut’s transparent approach to business delivers confidence that lasts long after the job is done. In this story, he shares how trust has become the foundation of his business.

Jean-François Niort is President of the Niort Frères family group, a business that has supported the automotive aftermarket for generations. Leading in an industry where expectations are constantly rising, he believes trust is never given automatically. It is earned over time by consistently delivering for customers, supporting them through change and standing by them when it matters.

Piergiuseppe Sanguanini has spent more than 40 years helping shape the Italian automotive aftermarket. Working with suppliers, distributors and workshops across the country, he believes trust is built through the delivery of knowledge and reliability and forming strong human relationships. In this story, he shares why businesses that invest in people will always be better equipped to adapt to change. 

Pascale Lefeuvre is Managing Director of Dasir, a family-owned automotive parts distributor that has been serving customers for nearly 70 years. Leading a business built on long-standing relationships, she believes trust comes from being dependable, responsive and always delivering on your promises. In this story, Pascale shares how those values continue to guide the company today.