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Data Privacy

Thank you for visiting our website and your interest in our company. The protection of your personal data is an important concern for us. For this reason, compliance with the strict legal provisions on data protection is a matter of course for us. Data protection begins with transparency. It is therefore our concern that you should always know when we store which of your personal data, for what purpose we use it, but also how you can restrict or prevent its use. Our data protection regulations are designed in such a way that they comply with the applicable data protection laws.

I. Controller
MANN+HUMMEL GmbH
Schwieberdinger Strasse 126
71636 Ludwigsburg/ Germany
Tel. +49 7141 980, Fax +49 7141 982545
info@mann-hummel.com

II. Address of the Data Protection Officer
You can reach our data protection officer at the following contact details:
data.protection@mann-hummel.com
MANN+HUMMEL GmbH
Schwieberdinger Straße 126
71636 Ludwigsburg/ Germany

III. Legal basis for the processing
Personal data is only collected, processed, and used by us if you have given your consent or if we are legally permitted to do so.

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1a GDPR serves as the legal basis for the processing of personal data.

When processing personal data which is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1b GDPR  
serves as the legal basis. This also applies to processing operations which are necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1c GDPR  
serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1f GDPR  
serves as the legal basis for the processing.

IV. Recipient of the data
As a matter of principle, we only process personal data if we have your consent or legal permission to do so. This also applies to the transfer of data to third parties. We do not pass on your personal data to third parties for direct marketing purposes.

Your data will be processed and used within the EU/EEA. However, for certain processes, processing outside the EU/EEA is also necessary. If your data is processed outside the EU/EEA, we will take all necessary measures to ensure that the processing complies with data protection regulations in accordance with Art. 44 GDPR. We may share your personal information with the following recipients in accordance with applicable data protection laws and regulations:

  • to third parties who assist us in operating the website
  • within the MANN+HUMMEL Group
  • within the framework of a valid legal procedure 

We also take appropriate technical and organisational measures to protect personal data from theft, other loss, misuse and any unauthorised access during processing.

V. Your rights

Rights of data subjects
If your personal data is processed, you are the data subject within the meaning of the GDPR. Your rights are regulated in Chapter III of the GDPR. You have the right of access to the data processed by the controller, the right of rectification, the right to limit processing, the right of cancellation, the right of information, the right of transferability, the right to object to processing, the right to withdraw your consent and the right not to be subject to a decision based on exclusively automated processing.

To exercise your rights as a data subject, please send an e-mail to data.protection@mann-hummel.com.

Right of appeal to the supervisory authority
Irrespective of any other regulatory or judicial redress, you have the right  to file a complaint with a supervisory authority, in particular in the member state where you are a resident, where your workplace is, or where the presumed infringement has taken place when you are of the opinion that the processing of your personal data violates the GDPR.

The supervisory authority to which the complaint is filed, advises the complainant about the status and the results of the complaint including the possibility of legal action acc. to Art. 78 GDPR.

Under Art. 77 GDPR, you are free to choose the supervisory authority. For example, you can address your complaint to the supervisory authority of the state of Baden-Württemberg which is responsible for MANN+HUMMEL GmbH.

VI. Reservation of right to change
We reserve the right to adapt this data protection declaration in accordance with the legal provisions.

VII. MANN-FILTER Website
When you visit our website, general information about this process is automatically stored in a protocol file. This is solely made for system-related purposes. The stored usage data is not stored together with other personal data. The following data record is made each time the website is accessed:

  • Anonymized IP addresses
  • date and time of the request (GMT)
  • access location
  • message indicating whether the polling was successful (status code)
  • amount of data transmitted
  • Website where the access was made
  • Description of the type of web browser used
  • Operating system used

The above-described data are not passed on to a third party and no other analysis is made unless there is a legal obligation to do so.

Contact
When you contact us, we will store your data for the purpose of processing your enquiry and in case further correspondence is required. 

For inquiries via a contact form on our website, mandatory information is marked with an asterisk (*). All other information is voluntary. Your data will only be stored for as long as is necessary to process your request or until the purpose for which it was stored no longer applies.

No personal data will be stored for telephone inquiries.

Legal basis for the processing of your personal data:

  • performance of a contract
  • because it is in our legitimate interest to answer your enquiries

MANN-FILTER is part of the MANN+HUMMEL Group. For the processing of your inquiry, it may be necessary for us to forward your data and requests within the MANN+HUMMEL Group. The data will not be passed on to other third parties in this context. The data will only be used for the processing of your enquiry.

All data will be deleted once your request has been fully processed. This does not apply to data for which there are legal or other prescribed retention obligations.

Further information on the processing of personal data of our business partners can be found here: Information on data processing for customers, suppliers and other business partners

Advertising Material Webshop
We offer our customers an online shop where you can purchase MANN-FILTER advertising material. This shop is operated by our partner Brand Addition GmbH. The data protection conditions of our partner's advertising material shop apply.

MANN-FILTER customer information
It is possible to subscribe to free customer information in the form of customer mailings, newsletters, etc. that inform you about news and information about our products as well as ongoing MANN-FILTER campaigns and events.

When subscribing, your personal data will be processed for the purpose of sending you the subscribed customer information. The legal basis for the processing is your consent. 

Your subscription to receive information as well as your personal data (name, e-mail address) are processed in our CRM system. There you can adjust your preferences at any time in your personal service area (personal news settings) or stop receiving MANN-FILTER messages.

If you register to receive MANN-FILTER messages, you will receive a confirmation e-mail to verify your identity (double opt-in). For evidence purposes, we also store information about your registration (timestamp of registration).

You can withdraw your consent to the storage of your data and its use for sending MANN-FILTER messages at any time with effect for the future. The withdrawal can be made via a link in the news itself. After revocation, you will no longer be contacted. Alternatively, you can also send us an e-mail mann-filter@mann-hummel.com. After the withdrawal you will no longer be contacted.

We analyze the use of the messages sent. For this purpose, we record opening rates, hard and soft bounces to check the deliverability of the message, as well as the number of forwarded messages.

VIII. Cookies
We use cookies on our website. These are transient cookies that are automatically deleted at the end of the browser session and do not store any personally identifiable information. These include, for example, session cookies, authentication cookies and shopping cart cookies.

We also use persistent cookies that remain stored on your end device beyond the current browser session. They may be valid for a longer period of time, depending on the cookie settings and the specifications ft he website, and are automatically deleted after a specified period. Typically, persistent cookies are used to store information such as user settings, login information and tracking data across multiple visits. These include login cookies, personalization cookies, tracking cookies and cookies to improve performance. They can either be deleted manually via the browser settings or automatically.

The following types of cookie are used by us:

  • Strictly Necessary Cookies
  • Performance Cookies
  • Cookies for marketing purposes (marketing cookies)

is the legal basis for the use of cookies:

  • because it is in our legitimate interest or
  • because you have given us your consent to do so

Duration of storage, possibility of objection and removal
Cookies are stored on the user's computer and are transmitted by the user to our site. Therefore, you as a user have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies already stored can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it may not be possible to use all the functions of the website to their full extent.

Cookie-Consent-Technologie OneTrust
Our website uses OneTrust's cookie-consent-technology to obtain your consent to the storage of certain cookies in your browser and to document these in a data protection compliant manner. The provider of this technology is OneTrust, with two main offices in the United States and England: Atlanta, GA, USA (co-headquarters), 1200 Abernathy Rd NE, Building 600, Atlanta, GA 30328 United States, +1 (844) 847-7154, England (co-headquarters), 82 St Johns Street, Farringdon London, EC1M 4JN, +44 (800) 011-9778. When you enter our website, an OneTrust cookie is stored in your browser, which stores the consents you have given or the revocation of such consents.

The collected data is stored until you request us to delete it or until you delete the OneTrust cookie itself or until the purpose for which the data is stored no longer applies. Mandatory legal retention periods remain unaffected. Details on the data processing of OneTrust cookies can be found in the OneTrust data protection declaration at:

https://www.onetrust.com/privacy/.

The use of OneTrust-Cookie-Consent-Technologie is based on the legal obligation to obtain the legally required consent for the use of cookies.

Adobe Analytics
This website uses Adobe Analytics, a web analytics service provided by Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland ("Adobe"). Adobe Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. If the information generated by the cookie about your use of the website is transmitted to an Adobe server, the settings ensure that the IP address is anonymised before geolocation and replaced by a generic IP address before being saved. On behalf of the operator of this website, Adobe will use this information to evaluate the use of the website by users, to compile reports on website activities and to provide further services to the website operator in connection with website and internet use. The IP address transmitted by your browser in the context of Adobe Analytics is not merged with other Adobe data. You can prevent the storage of cookies by adjusting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) from being sent to Adobe and the processing of this data by Adobe by downloading and installing the browser plug-in available under the following link: https://www.adobe.com/privacy/opt-out.html. 

Google
On our website Java-Script code of the company Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google) is loaded. If you have activated Java-Script in your browser and have not installed a Java-Script blocker, your browser may transmit personal data to Google. To prevent the execution of Java-Script code from Google altogether, you can install a Java-Script blocker (e.g. https://www.noscript.net/ or https://www.ghostery.com/).

Google ReCaptcha
To ensure sufficient data security when transmitting contact and registration forms, we use the Google ReCaptcha service.  The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google ReCaptcha is used on our website to differentiate whether the input into forms is made by a natural person or abusively by machine and automated processing. The data processing is carried out in our legitimate interest in accordance with Art. 6 para. 1f GDPR. The Google service includes the processing of IP addresses and, if applicable, other data required by Google for the ReCaptcha service. The deviating data protection regulations of Google Inc. apply to this. Further information on the data protection guidelines of Google Inc. can be found at https://policies.google.com/privacy?hl=de&gl=de or www.policies.google.com/privacy?hl=de.

Google Maps Plug-In
On our website we use the map service Google Maps to offer you map content for our dealer finder. Google Maps is a map service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

In order to use the functions of Google Maps, information, including the IP address and the address entered as part of the route function, may be transferred to the provider's servers. This information is usually transferred to a Google server in the USA and stored there. When you visit a website that contains Google Maps, your browser establishes a direct connection with the Google servers, whereby the map content is sent to your browser and integrated by it. The provider of this site has no influence on this data transfer. According to current knowledge, this includes the following data:

  • Date and time of your visit to the website in question,
  • Internet address or URL of the web page called up,
  • IP address, (start) address entered during route planning

For the use of Google Maps your consent is required in accordance with Art. 6 para. 1a GDPR. Only then can our online offers be used without restriction. If you no longer wish data processing by Google via this service after your consent, you can deactivate the use of JavaScript in your browser settings. Please note that in this case the interactive map function of Google Maps is no longer or only partially usable.

You can find more information on the handling of user data in Google's privacy policy: https://policies.google.com/privacy.

Google Adds Conversion Pixel
We use the service Google Ads. Google Ads is an online advertising program of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The responsible party for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

This means that we place Google Ads and also use Google Remarketing and Conversion Tracking as part of this. The ads are displayed after search queries on websites of the Google advertising network. In addition, we use Ads remarketing lists for search ads. This allows us to customize search ad campaigns for users who have visited our website before. Through the services, we have the possibility to combine our ads with certain search terms or to display ads for previous visitors in which, for example, services are advertised that the visitors have viewed on our website. We can thus display interest-based advertising to users of our website on other websites within the Google advertising network (as a "Google ad" within Google Search or on other websites).

For interest-based offers, an analysis of online user behavior is necessary. Google uses cookies to perform this analysis. When clicking on an advertisement or visiting our website, a cookie is set on the user's computer by Google. These cookies have a term of 90 days. The information collected by means of the respective cookie is used to target the visitor in a subsequent search query. Further information on the cookie technology used can also be found in Google's notes on website statistics and in the privacy policy. With the help of this technology, Google and we as a customer receive information about the fact that a user has clicked on an advertisement and has been redirected to our web pages. The information obtained in this way is used exclusively for statistical evaluation for ad optimization. We do not receive any information with which visitors can be personally identified. Your IP address is transmitted to Google, but since we use Google Analytics IP masking on this website, your IP address is anonymized. The statistics provided to us by Google include the total number of users who clicked on one of our ads and, if applicable, whether they were redirected to a page on our website that is tagged with a conversion tag. Based on these statistics, we can track which search terms were clicked on our ad particularly often and which ads lead to the user contacting us via the contact form.

Insofar as data is processed outside the EEA, where there is no level of data protection corresponding to the European standard, we have concluded EU standard contractual clauses with the service provider to establish a secure level of data protection.

You can find more information on data protection in the context of Google Ads at: https://policies.google.com/technologies/ads?hl=de.
The legal basis for accessing the information is your consent pursuant to Section 25 (1) TTDSG. The legal basis for data processing is your consent pursuant to Art. 6 para 1 lit. a GDPR. You can revoke your consent at any time.
If you do not want your visit to be included in the user statistics, you can prevent this by preventing the storage of the cookie required for these technologies, for example, via your browser settings.

You also have the option of selecting the types of Google ads or deactivating interest-based ads on Google via the ad setting. Alternatively, you can disable the use of cookies by third parties by calling the deactivation help of the network advertising initiative.

However, we and Google still receive statistical information about how many users have visited this site and when. If you do not want to be included in these statistics either, you can prevent this by using additional programs for your browser.

Microsoft Clarity 
We use the tool "Microsoft Clarity" from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA [adapt if necessary, e.g. Microsoft Irleand Ltd.] on our website. Microsoft Clarity is a so-called screen recording tool, which records the activities of a user on our websites during a session and processes them for us in a comprehensible way. The recording and evaluation of website activities serves to improve the user-friendliness of our websites and helps with troubleshooting.

In addition, your personal data is processed for the following purposes:

  • Tracking (e.g. interest/behavior-based profiling, use of cookies)
  • Remarketing and conversion measurement (measuring the effectiveness of marketing measures)
  • Interest-based and behavioral marketing
  • Profiling (creation of user profiles)
  • Reach measurement (e.g. access statistics, recognition of returning users)
  • Cross-device tracking (processing of user data across devices for marketing purposes).

To protect the privacy of our users, we have activated the masking of personal data in accordance with the Microsoft Clarity guidelines. This means that sensitive content is masked by default to ensure that it is not captured by Clarity. Sensitive data includes all input field content, numbers and email addresses. Masking ensures that this sensitive information is not passed on to Microsoft.

Further information on the information collected can be found at the following website: https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-data

Data processing is carried out by Microsoft Corporation, which is based in the USA. Microsoft Corporation is certified according to the Data Privacy Framework, so that for data transfers to Microsoft Corporation an adequacy decision of the European Commission in the sense of Art. 45 DSGVO is available. The status of the certification can be accessed via the following website: https://www.dataprivacyframework.gov/s/

The legal basis for the processing of your personal data for the specified purposes is your consent (Section 25 TDDDG and Art. 6 (1) a) GDPR). You can revoke your consent at any time with effect for the future. To revoke your consent, you can simply adjust your cookie settings accordingly via our privacy policy. You can also revoke your consent for data processing to Microsoft at any time: https://choice.microsoft.com/de-DE/opt-out.

Further information on how the tool works can be found on the following website: https://clarity.microsoft.com/lang/de-de. For information on how Microsoft processes personal data, please refer to Microsoft's privacy policy: https://privacy.microsoft.com/de-de/privacystatement.

YouTube
On our website the service YouTube of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View is being loaded. We use this service to offer you multimedia content. To use this service, your consent is required in accordance with Art. 6 para. 1a GDPR. Your browser may transmit personal data to Google when using the YouTube service. Further, detailed information on the processing of your personal data can be found in the YouTube privacy policy: https://policies.google.com/privacy.

Social Media Links
We have included links on our website to our respective profiles on Facebook, Instagram and YouTube and WeChat. By clicking on the respective symbol you can access our profiles on the respective social media platforms.

This linking does not transmit any data from you to the operators of the respective social media platform. If you click on one of these links, you will be redirected to the respective website of the social network and forwarded. Depending on your browser settings, this is done by opening a new tab or a pop-up. Only when you change the URL will the operator of the respective social network collect and process your data.

For more information about privacy on Facebook, follow this link: https://www.facebook.com/about/privacy/.

For more information about data protection on Instagram, follow this link: 

https://help.instagram.com/519522125107875.

For more information about YouTube’s privacy policy, please follow this link:  

https://www.youtube.com/intl/ALL_de/howyoutubeworks/user-settings/privacy/

Meta Conversion Tracking Pixel
We use the Custom Audiences service of Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, as part of our usage-based online advertising. For this purpose, we define target groups of users based on certain characteristics in the Meta ad manager, who are subsequently shown ads within Facebook or Instagram network. Users are selected by Meta based on the profile information they provide and other data provided through their use of Facebook or Instagram. If a user clicks on an advertisement and subsequently arrives on our website, Meta receives the information that the user clicked on the social media post via the meta pixel embedded on our website.

Basically, this generates a non-reversible and non-personal checksum (hash value) from your usage data, which is transmitted to Meta for analysis and marketing purposes. In the process, information about your activities on our website (e.g. surfing behavior, sub-pages visited, etc.) is collected. Meta uses your IP address to geographically restrict social media action posts.

Meta Custom Audiences can be used and after the filter test campaign to play out posts targeted to Facebook and Instagram profiles that had interacted with the action content.

For more information about the purpose and scope of the data collection and the further processing and use of the data by Meta, as well as your settings options for protecting your privacy, please refer to Meta's privacy policy at the following link https://www.facebook.com/policy.php. You can find more information about the Meta Pixel and how it works at the following link https://www.facebook.com/business/help/742478679120153?id=1205376682832142.

You can make settings regarding which advertisements are displayed to you on Facebook or Instagram in the account settings of Facebook or Instagram. 
The meta pixel is only set with your consent. The legal basis for accessing the information is your consent pursuant to Section 25 (1) TTDSG. The legal basis for data processing is your consent pursuant to Art. 6 para 1 lit. a GDPR. You can revoke your consent at any time.